Any reference to 'we', 'us', 'our', 'the website' etc. is a reference to Collector Connector.
Information published on Collector Connector is gathered from multiple sources and the knowledge of the worldwide collecting community. Whilst our objective is to constantly improve the information, it must not be relied upon as being 100% accurate.
Collector Connector refers to this website.
The trading platform is the area and systems of the Collector Connector website together with the back-end administration that allows the trading of goods between buyer and seller.
A buyer is any person buying goods via the trading platform.
A seller is any person selling goods via the trading platform.
Basic Membership is free of charge, and allows access to most areas of Collector Connector.
Trader Membership is subject to payment of a fee, giving full unlimited access to all areas and features of Collector Connector.
Whilst almost all of Collector Connector is free for basic members to access, use of the Trading Platform is subject to payment of a membership fee. The current fee and associated benefits is set out on the Fees & Costs page.
Use of the Trading Platform shall be given to the user paying the fee on the day we are alerted to the payment arriving in our bank account, for a period of one calendar month*, ending at midnight on the same day of the following month.
*Where payment is received on the 29th, 30th or 31st of the month, and the following month has less days, the period will end on the last day of the month: I.E. a membership period beginning on 31st May would end on 30th June.
Upon the expiry of Trader Membership the user's account will revert to Basic Membership. Some data that was created by the user during Trader Membership will be retained in case the user wishes to upgrade again in the future and access that data again, unless the user asks us to delete such data.
All goods offered for sale on Collector Connector are consigned by third-party sellers who may be individual collectors, dealers, or businesses in their own right.
Collector Connector acts as agent only and does not own any of the goods offered.
All goods offered for sale are second-hand and of a vintage and/or collectable nature unless expressly stated otherwise.
All goods are offered and sold as being of an intrinsic collectable value only, with no warranty of any kind implied or given.
No goods offered for sale are deemed to be in new or perfect condition unless expressly stated as such.
Any description of goods offered for sale is an objective opinion.
All goods are available for inspection prior to making an offer to purchase.
By clicking a "Buy Now" button to purchase goods, a buyer acknowledges they have been given the opportunity to fully inspect the goods in person, to ask any questions about same, and are fully satisfied as to the condition and any faults with the goods whether or not expressly stated in the written description and images.
The buyer must pay in full within 24 hours either by bank transfer, cash, or contra of any cleared funds held by us for goods we have previously sold on behalf of the buyer.
Buyers are responsible for the costs of collecting or shipping purchased goods from our premises to themselves.
The historic price data displayed on Collector Connector is for information only. It is not intended for, does not imply, and must not be used for determining investment opportunities.
A seller may only consign goods which they own, or have the legal right to dispose of (such as in the case of an Executor, liquidator, or other legal representative).
We will only list goods for sale when we are in physical possession of them, such that we can create an accurate unbiased listing with clear photographs, and make the goods available at our premises for inspection by any potential buyer.
The goods will be advertised on the appropriate pages of the website at the asking price set by the seller.
Upon receipt of cleared payment from the buyer we will credit the account of the seller with same.
Sellers are responsible for the costs of delivering their consigned goods to us and for their return in the event of not accepting the highest offer received. Buyers are responsible for the onwards delivery of the purchased goods from us to themselves.
Auction sales are conducted online via the easyliveAuction.com platform. Separate terms and conditions, which may difffer auction to auction, are available to view here.
Account Statement:
Trader Members will have access to a financial statement page maintaining a record of financial transactions between us and them. This will include membership fees, goods bought and sold, payments made to us and received from us, and any additional payments for extra services like shipping etc.
Contra Payments:
When payment is received by us from a buyer for goods we have sold, we will credit the seller's account. The seller may choose to have that money paid to their nominated bank acccount as soon as the funds have cleared in our bank, or leave as a credit on their account if they are about to buy other goods from us, when such credit may be used in part or full contra payment for any goods bought.
Founder Member Status:
Any person upgrading to Trader Membership on or before 30th June 2021 will be deemed a Founder Member. Such person shall retain Founder Member status whilst their Trader Membership status remains continuous after 30th June 2021. If such member allows their Trader Membership status to expire, they will then lose Founder Member status, which cannot be regained once lost.
Founder Member Perks:
Persons who qualify as Founder Members will be able to renew their Trader Membership for no more than £10 per calendar month for the rest of their life.
Other perks may be introduced from time to time in the future.
This policy, together with any documents referred to in it, sets out the basis on which any personal data we collect, or you provide, is processed.
About us:
Collector Connector may be both a data controller and data processor of personal data.
Information we collect:
Personal information that you provide by completing forms or otherwise interacting with our website, including information provided when registering your account, subscribing to our service, or purchasing any goods from us or via our service. At times we may need additional information from you in order to complete certain tasks, or investigate problems you may be having with our service.
Written contact you make with us.
Telephone conversations may be recorded for training and monitoring purposes.
Details of transactions you make via our service, together with delivery tracking information.
We may record certain technical data on our server logs for security and performance purposes. Such information is purely incidental and is NOT for any marketing purposes.
Where we may act as a data processor, we act on the instructions of our customer as the data controller. If you provide us with personal data about a third party, E.G. when selling goods as an Executor, you warrant that you have the necessary consent and/or legal standing from the third party for disclosure and use of such data.
How we use personal data:
1. For registration of customer accounts.
2. For the facilitation of the services we provide.
3. For handling of any customer service enquiries.
4. For ensuring content is delivered in the best way we are able.
5. For providing information, services and products that form part of our service, or which a customer has additionally requested from us, or which we feel may be of interest, following consent to be contacted.
6. For fulfilment of any of our contractual obligations.
7. For the provision of the interactive features of our service, such as notification alerts.
8. For notification of changes to our service or terms of service.
9. For limited anonymous statistical analysis, such as how many users we have at any time.
WE DO NOT SELL RENT OR EXCHANGE PERSONAL DATA.
Where we store personal data:
Personal data collected is stored on servers inside the European Economic Area (“EEA”). Occasionally, we may have to transfer personal data outside of the EEA. For example, for overseas customers. By submitting personal data, you expressly agree to such transfer, storing or processing of data outside the EEA as is necessary in individual circumstances.
Data retention by us:
We will only retain personal data for such time as is required to fulfil the purposes for which we collected it, apart from where otherwise required by law. We retain personal information in order to comply with legal and financial obligations, for dispute resolution, and in order to enforce our agreements thus:
Invoice data is required by UK Law to be kept for a minimum of 6 years.
Server log files are rotated every 12 weeks, but anonymised data may be kept longer.
In the unlikely event that website back-ups have to be restored, it is possible some previously deleted personal information may inadvertently also be restored. We will make every effort to ensure that any such data is destroyed.
Your rights:
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: -
1. A right to request a copy of the personal data we hold about you.
2. A right to request we correct any personal data found to be inaccurate or out of date.
3. A ‘right to be forgotten’ - that is a right to object to our use of your personal data and request it be erased where it is no longer necessary or legally required for us to retain your data.
4. A right to ask us not to process your personal data for marketing purposes. You can opt out of automatic alert notifications in your account settings.
5. A right to lodge a complaint with the Information Commissioners Office if we have failed to address your data processing complaint satisfactorily within in a reasonable time.
Who we share your information with:
By using our services you agree to the processing of data by the third parties listed below. We will update this policy as and when any new third party processes any data:
(None at present time)
Data breaches:
In the event of a data breach, any affected individuals will be contacted within the timescales specified in the GDPR, and it will be reported to the Information Commissioner.
Cookies:
The only cookie we use is a “remember me” cookie, which you may choose to use so that you do not have to sign in every time you visit our website.
Changes to this policy:
If you have questions about our privacy policy or the information we hold about you, contact us via the messaging system on the website.
This Data Processing Agreement (“DPA”) is in addition to the general Terms & Conditions between us (“Collector Connector”) and you (“the Customer”). The DPA will be effective from the time you register an account with us and will continue for as long as we provide services to you.
Definitions:
Customer Data means data provided by or on behalf of you.
Data Controller means the entity that determines the purposes and means of the processing of Personal Data.
Data Processor means the entity that processes Personal Data on behalf of the Data Controller.
Data Protection Laws means all data protection and privacy laws and regulations applicable to the processing of Personal Data under the Agreement, including the GDPR.
Data Subject means the individual to whom the Personal Data relates.
EEA means the European Economic Area.
GDPR means EU General Data Protection Regulation 2016/679.
Personal Data means any Customer Data relating to an identified or identifiable natural person to the extent that such information is protected as personal data under GDPR.
Processing has the meaning given to it in the GDPR and “process”, “processes” and “processed” shall be interpreted accordingly.
Sub-Processor means any third party authorised under this DPA to have logical access to and process Customer Data to provide parts of the Services.
Services means any product or service provided to you by us and as described in our Terms & Conditions.
Data Processing:
Collector Connector will only act and process Customer Data in accordance with the documented instruction from the Customer (the “Instruction”), unless required by law to act without such Instruction. The Instruction at the time of entering into this DPA is that Collector Connector may only process Customer Data with the purpose of delivering Services as described in its Terms & Conditions. Subject to the terms of this DPA and with agreement of the parties, the Customer may issue additional written instructions consistent with the terms of this Agreement.
Confidentiality:
Collector Connector shall treat all Customer Data as strictly confidential information. Customer Data may not be copied, transferred or otherwise processed in conflict with the Instruction from the Customer unless required by law.
Collector Connector employees shall be subject to an obligation of confidentiality that ensures that the employees shall treat all Customer Data under this DPA with strict confidentiality and only process Customer Data in accordance with the Instruction.
Sub-Processing:
The Customer authorises Collector Connector to engage third-parties to process Customer Data (“Sub-Processors”) without obtaining any further written, specific authorisation. Collector Connector will restrict Sub-Processor access to Customer Data strictly to what is necessary to provide the Services.
Collector Connector will inform the Customer of any new Sub-Processor engagements before the new Sub-Processor processes any Customer Data. Notifications of such engagements will be delivered via the account messaging system and/or the Customer’s email address. It is Customer’s sole responsibility to ensure account information is correct and kept up to date.
The Customer has the right to object to a use of a Sub-Processor by terminating the services provided by Collector Connector.
Security:
Collector Connector will implement and maintain technical and organisational measures to protect Customer Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access in accordance with GDPR, article 32. The security measures are subject to technical progress and development and the Customer acknowledges that Collector Connector may update or modify the security measures from time-to-time provided that such updates and modifications do not result in the degradation of the overall security.
Data Breach Notifications:
If Collector Connector becomes aware of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, Customer Data on systems managed by or otherwise under the control of Connector Collector, Collector Connector agrees to notify the Customer without hesitation or delay. Notifications of such incidents will be sent to the account email address as set by the Customer. It is the Customer’s sole responsibility to ensure this information is correct and kept up to date.
Collector Connector will make reasonable efforts to identify the cause of any breach and take necessary steps to prevent such a breach from reoccurring.
The Customer agrees that Data Breach Notifications will not include unsuccessful attempts or activities that do not compromise the security of Customer Data, including unsuccessful log-in attempts, pings, port scans, denial of service attacks, and other network attacks on firewalls or networked systems on which the Collector Connector website runs or is administered.
Data Transfers:
Collector Connector stores and processes data in secure data centres located inside the European Economic Area (“EEA”). Data may be transferred and processed outside the EEA to countries where Sub-Processors maintain their own data processing operations. The Customer hereby agrees to the transfer, storing or processing of data outside the EEA. Collector Connector will take all steps reasonably necessary to ensure that Customer Data is treated securely and in accordance with the relevant Data Protection Laws.
Return or Deletion of Data:
Collector Connector only retains Customer Data for as long as required to fulfil the purposes for which it was initially collected. Termination of services result in all Customer Data being deleted, unless otherwise required by law.
This website, all code and data contained therein and thereon belongs to the respective copyright holders and is exclusively licenced to Collector Connector unless otherwise expressly stated.
Information submitted to us by third parties for inclusion in the database declared as being either their own intellectual property or knowledge, or in the public domain, is received and published in good faith.
In the event of an unintended breach of third party intellectual property rights, please contact us with the URL of the page on which the information appears, together with proof of your rights and details of the breach, so that we can rectify the matter immediately.
These terms and policies were last updated on 28th May 2022
E. & O. E.
Checked on 8th May 2026